Privacy and Cookie Policy

Privacy Notice​

We are Waresley park garden centre Limited (Registered company number: 3915373) of Waresley park Garden Centre, Waresley, Sandy, Bedfordshire, SG193DB. We take our customers and website visitors security very seriously and in this notice we set out how we will use your personal data when you use our website: www.waresley.co.uk

You can contact us by writing to us at the address listed above, or by telephone on 01767 650249 or by email: enquiries@waresley.co.uk

What Information do we collect about you:​

Information that you provide when you create an online account with us or make an online purchase from our digiticket site (which sells tickets for our café and Christmas themed events).  These pages are hosted on secure servers which encrypt all sensitive data. We do not. We do not store credit or debit card information.

Information you provide when you subscribing to our email newsletter.

Information you provide when you contact us by any means with enquiries about products or complaints etc. ​

How will we use the information about you​?

To provide you with any information that you request from us and resolve customer complaints. Your data will be destroyed once the request/complaint has been concluded.

To process your orders placed on our digiticket site for Christmas and café events. All personal data will be anonymised within 30 days of the ticket being redeemed.

To send you with marketing information such as special offers and events or news relating to the garden centre, providing you have given consent for such purposes. We will not send information regarding third parties. You can unsubscribe from our emailing list by following the unsubscribe option at the bottom of any of our emails to you or simply contact us on 01767 650249 or enquiries@waresley.co.uk and ask to be removed.

To carry out our obligations arising from any contracts entered into between you and us.​

Information on IP addresses and cookies​

We may collect information about your computer, including your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. This information is used to track visitor use of the website and to compile statistical reports on website activity.

You can set your browser not to accept cookies. However, if you select this setting you may be unable to access certain parts of our site. You can find more information on cookies by clicking on the use of cookies link at the bottom of every page.​

Social buttons​

On many of the pages of the site you will see ‘social buttons’. These enable users to share or bookmark the web pages. There are buttons for: Facebook. In order to implement these buttons, and connect them to the relevant social networks and external sites, there are scripts from domains outside of Waresley park garden centre You should be aware that these sites are likely to be collecting information about what you are doing all around the internet, including on our site.

So if you click on any of these buttons, these sites will be registering that action and may use that information. In some cases these sites will be registering the fact that you are visiting Waresley park garden centres site, and the specific pages you are on, even if you don’t click on the button if you are logged into their services, like Facebook. You should check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out, or delete, such information.​

Who do we share your personal data with​

We may share your personal data with trusted third parties. In particular, IT companies who support our website, and marketing companies who help us manage and administer our email newsletters and reward card scheme.

We may be required to disclose your personal data to the police or other enforcement, regulatory or Government body, in your country of origin or elsewhere, upon a valid request to do so. We deal with these requests are assessed on a case-by-case basis and always take the privacy of our customers into consideration.

In case Waresley Park Garden Centre Limited or substantially all of its assets are acquired by a third party, your personal data will, where relevant, be transferred to the new owner or controlling party, under the terms of this Privacy Notice.​

Your rights​

You have a right at any time to stop withdraw consent to us contacting you for marketing purposes. You also have a right for a correction of your personal data when it’s incorrect, out of date or incomplete. You also have a right to access such data. Please contact us if you have any questions about our privacy notice or information we hold about you via enquiries@waresley.co.uk​

Changes to our privacy notice​

We reserve the right to modify this privacy policy at any time, so please review this page regularly. Changes will take effect immediately upon their posting on the website.