Returns Policy



Following the unfortunate delivery of a faulty or damaged product, we will aim to resolve the issue as quickly and conveniently as possible. To help us achieve this, please contact the garden centre swiftly after delivery. The cost of return for a faulty of damaged product will be subsidised by the garden centre.

Contact us at:

01767 650249

On the issuing of a refund, money will be returned to the card used for the transaction.


The cancellation of any product must be carried out at least 48 hours before delivery. Please contact the garden centre by telephone as soon as possible once you have decided to cancel.

Your statutory rights are in no way affected by the contents of this policy.